Medical Office Concierge & Scheduler

Praxis-Health; McMinnville (OR); On-site; USD 25,000 - 32,000; Full time

Job summary

West Hills Family Care, part of Praxis Health, is seeking an Experienced Medical Office Support with strong customer service for a full-time role. The position centers on phone interactions, front office tasks, and patient care coordination, behind the scenes at the clinic.

The ideal candidate learns quickly, stays organized, and represents our providers and brand professionally. Schedule is full-time, Monday–Friday, with a focus on accurate information handling and patient comfort.

Qualifications

• Must have aptitude to learn and passion to serve others.
• Thrives in a busy, fast-paced environment.
• Exceptional customer service, highly organized and detail oriented.

Responsibilities

• Greets, screens, and schedules patients.
• Inputs information into electronic health records and other support services platforms.
• Performs clerical duties related to clinical service.
• Prepares and processes correspondence. Answers routine medical administrative inquiries.
• Performs high volumes of reception duties including answering and screening telephone communications, relaying messages and information between patients and clinical team.
• Obtains, verifies, and updates patient information and provides support to patients and medical staff.
• Assists in medical record maintenance including retrieving and sending to offices and individuals as required by laws.
• Ensures scheduling accuracy for provider and patient time.
• Contributes to internal communication via multiple software programs.

Skills

Customer service

Scheduling

Phone support

Data entry

Attention to detail

Tools

Electronic health records (EHR)

Job description

West Hills Family Care, part of Praxis Health, is seeking an Experienced Medical Office Support with strong customer service for a full-time role. The position centers on phone interactions, front office tasks, and patient care coordination, behind the scenes at the clinic.

The ideal candidate learns quickly, stays organized, and represents our providers and brand professionally. Schedule is full-time, Monday–Friday, with a focus on accurate information handling and patient comfort.