Patient Concierge & Scheduler - Dermatology

Westlake Dermatology P A; Houston (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Benefits

401K options

Job summary

Westlake Dermatology is seeking a full-time Patient Coordinator for our Houston West University office. You will greet patients, schedule appointments, verify insurance, collect payments, and maintain patient records with accuracy and courtesy.

The role requires excellent customer service, teamwork in a fast-paced setting, and basic computer skills (MS Word and Excel). High school diploma required; college degree preferred; experience in medical offices is a plus.

Qualifications

• High school diploma required; college degree preferred.
• Experience in a medical office is a plus.
• Strong customer service and communication skills essential.

Responsibilities

• Greet patients and manage check-in/check-out in a courteous manner.
• Schedule, cancel and reschedule appointments and verify demographics/insurance.
• Collect payments and explain charges; maintain accurate records.
• Answer phones, handle inquiries and route messages timely.
• Support HIPAA procedures and general office duties.

Skills

Customer service

Communication

Teamwork

Multitasking

Attention to detail

HIPAA awareness

Education

High school diploma

Associate or Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Westlake Dermatology is seeking a full-time Patient Coordinator for our Houston West University office. You will greet patients, schedule appointments, verify insurance, collect payments, and maintain patient records with accuracy and courtesy.

The role requires excellent customer service, teamwork in a fast-paced setting, and basic computer skills (MS Word and Excel). High school diploma required; college degree preferred; experience in medical offices is a plus.