Patient Concierge & Medical Front Desk Coordinator

BEHAVIORAL HEALTH PRACTICE SERVICES LLC.; West Chester (Chester County); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Medical, dental, vision insurance

Short-term and long-term disability coverage

Life insurance

401(k) retirement savings with employer match

Paid parental leave

Paid time off and holiday pay

Employee Assistance Program

Job summary

BEHAVIORAL HEALTH PRACTICE SERVICES LLC. is looking for a Practice Coordinator to manage the front office activities in West Chester. The ideal candidate will ensure quality customer service for in-person and remote patients, handle scheduling, and support office operations.

A high school diploma is required, with a preference for a degree. The position offers a compensation of $20.00 - $21.00/hour, plus benefits including medical and dental insurance, and 401(k) retirement savings.

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• One year or more of experience in healthcare operations, customer service, or a similar setting preferred.
• Ability to handle sensitive and confidential information (HIPAA).

Responsibilities

• Manage front office daily activities and customer service.
• Communicate with clinicians and patients to support patient care.
• Conduct schedule preparation and manage front desk responsibilities.
• Assist patients with inquiries via phone, email, and portal.

Skills

Multitasking

Communication

Computer Software Proficiency

Patient Care Support

Education

High school diploma

Associate's or Bachelor's degree

Tools

Microsoft Office

EMRs

Job description

BEHAVIORAL HEALTH PRACTICE SERVICES LLC. is looking for a Practice Coordinator to manage the front office activities in West Chester. The ideal candidate will ensure quality customer service for in-person and remote patients, handle scheduling, and support office operations.

A high school diploma is required, with a preference for a degree. The position offers a compensation of $20.00 - $21.00/hour, plus benefits including medical and dental insurance, and 401(k) retirement savings.