Ambulatory Care Front Office Coordinator

UCLA Health; Los Angeles (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

UCLA Health in Los Angeles seeks a front office administrative support staff member for its Westside Primary clinic. You will provide administrative and patient care support, assist in coordinating patient flow from registration to discharge, and work as part of the ambulatory care team to ensure smooth outpatient operations.

The role requires strong communication, organization, and scheduling skills, with familiarity with Word, Excel, and email.

Qualifications

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
• Excellent organizational skills and ability to prioritize assignments.
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.
• Knowledge of major medical insurance plans and types of coverage provided.
• Knowledge of medical terminology.

Responsibilities

• Provide administrative and patient care support to assigned clinic in the UCLA Health Community Clinics.
• Coordinate patient flow throughout the clinic, from registration to discharge.
• Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.
• Serve as a liaison between patients and providers, coordinating care and responding to messages as needed.

Skills

Communication

Organizational skills

Appointment scheduling

Customer service

Microsoft Word

Microsoft Excel

Email management

Tools

Word

Excel

Email

Job description

UCLA Health in Los Angeles seeks a front office administrative support staff member for its Westside Primary clinic. You will provide administrative and patient care support, assist in coordinating patient flow from registration to discharge, and work as part of the ambulatory care team to ensure smooth outpatient operations.

The role requires strong communication, organization, and scheduling skills, with familiarity with Word, Excel, and email.