Medical Office Associate – Scheduling, Billing & Front Desk

Virtua Health; Lumberton Township (NJ); Hybrid; USD 26,000 - 36,000; Full time

Job summary

Virtua Health in Lumberton, NJ is seeking an Office Assistant for Primary Care. The role verifies insurance, schedules patient appointments, registers patients, and enters all billing information into the system.

You will collect co-pays and handle pre-certifications as needed, supporting smooth clinic operations. The position requires excellent communication, strong multitasking, and basic computer literacy, with 0–2 years Medical Office experience preferred.

Qualifications

• Excellent communication and customer service skills.
• Must have strong multi-tasking abilities and computer literacy.
• 0-2 years Medical Office experience.

Responsibilities

• Answers and screens phone calls by third ring; direct calls to appropriate staff and ensure information is accurate.
• Schedules patient appointments and registers patients; updates/verifies demographics and insurance information.
• Performs billing functions: entering charges/payments, collecting co-pays, reconciling batches, preparing deposits.
• Prepares referrals and obtains pre-certifications as required.
• May train and direct office assistants; acts as office resource and mentoring role model.

Skills

Excellent communication

Customer service

Multi-tasking

Computer literacy

Education

HS diploma or equivalent

Job description

Virtua Health in Lumberton, NJ is seeking an Office Assistant for Primary Care. The role verifies insurance, schedules patient appointments, registers patients, and enters all billing information into the system.

You will collect co-pays and handle pre-certifications as needed, supporting smooth clinic operations. The position requires excellent communication, strong multitasking, and basic computer literacy, with 0–2 years Medical Office experience preferred.