Medical Office Assistant — Scheduling & Billing

Virtua; Mount Laurel Township (NJ); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

401(k)

Paid time off

Paid sick leave

Short-term disability

Long-term disability

Life insurance

Tuition assistance

Employee assistance program

Job summary

Virtua Health is seeking a diligent Medical Office Clerk to perform essential front-desk and administrative duties in a South Jersey medical office. Responsibilities include verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering billing information into the system.

The role also covers collecting co-pays, handling pre-certifications, and preparing deposits.

Qualifications

• Excellent communication and customer service skills.
• Must have strong multi-tasking abilities and computer literacy.
• 0-2 years Medical Office experience.

Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Skills

Excellent communication

Customer service

Multi-tasking

Computer literacy

Education

HS diploma or equivalent

Job description

Virtua Health is seeking a diligent Medical Office Clerk to perform essential front-desk and administrative duties in a South Jersey medical office. Responsibilities include verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering billing information into the system.

The role also covers collecting co-pays, handling pre-certifications, and preparing deposits.