Medical Office Assistant & Patient Services (Full Benefits)

Virtua Health

Mount Laurel Township (NJ)

On-site

USD 26,000 - 36,000

Full time

7 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Tuition assistance

Employee assistance program

Job summary

Virtua Health is seeking a Medical Office Specialist to support front desk operations in a busy practice in Mount Laurel Township, NJ. You will verify insurance, schedule appointments, register patients, and enter billing information into the system, while collecting co-pays and coordinating pre-certifications.

The role requires excellent communication and customer service skills, strong multitasking ability, and basic computer literacy.

Qualifications

Excellent communication and customer service skills.
Must have strong multi-tasking abilities and computer literacy.
0-2 years Medical Office experience.

Responsibilities

Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
Responsible for preparing referrals and obtaining pre-certifications as required.
May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.