Medical Office Assistant - Scheduling, Billing & Front Desk

Virtua; Voorhees Township (NJ); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Health and dependent care flexible HS

403(b) retirement plan

Job summary

Virtua Health is seeking a detail-oriented Medical Office Assistant to join our on-site team in Voorhees Township, NJ. The role involves verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering billing information into the system.

Responsibilities include collecting co-pays, handling pre-certifications, referrals, and training office staff as needed. A strong emphasis on accuracy and customer service is essential.

Qualifications

• Excellent communication and customer service skills.
• Must have strong multi-tasking abilities and computer literacy.
• 1-2 years Medical Office experience.

Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Skills

Communication skills

Customer service

Multitasking

Computer literacy

Medical Office experience

Education

HS diploma or equivalent

Job description

Virtua Health is seeking a detail-oriented Medical Office Assistant to join our on-site team in Voorhees Township, NJ. The role involves verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering billing information into the system.

Responsibilities include collecting co-pays, handling pre-certifications, referrals, and training office staff as needed. A strong emphasis on accuracy and customer service is essential.