Medical Office Assistant — Scheduling & Billing Champion

Virtua; Cropwell (NJ); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid sick leave

Short-term disability

Long-term disability

Life insurance

AD&D insurance

Tuition assistance

Employee assistance program

Free counseling

Job summary

Virtua Health in Marlton, NJ is seeking a friendly Medical Office Assistant to join a fast-paced outpatient team. You will verify insurance, answer phones, schedule patient appointments, register patients, and enter billing information into the system.

You will collect co-pays, handle pre-certifications, file paperwork, and support front-desk operations. Responsibilities include screening calls, updating demographics and insurance data, and assisting with referrals.

Qualifications

• Excellent communication and customer service skills.
• Must have strong multi-tasking abilities and computer literacy.
• 1-2 years Medical Office experience.

Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Skills

Excellent communication

Customer service

Multi-tasking

Computer literacy

Medical Office experience

Education

HS diploma or equivalent

Job description

Virtua Health in Marlton, NJ is seeking a friendly Medical Office Assistant to join a fast-paced outpatient team. You will verify insurance, answer phones, schedule patient appointments, register patients, and enter billing information into the system.

You will collect co-pays, handle pre-certifications, file paperwork, and support front-desk operations. Responsibilities include screening calls, updating demographics and insurance data, and assisting with referrals.