Medical Office Assistant: Scheduling, Billing & Front Desk

Virtua Health; Evesham Township (NJ); On-site; USD 26,000 - 36,000; Full time

Job summary

Virtua Health in Marlton, NJ is seeking a Medical Office Clerk to perform essential front-office duties and support billing processes. This role includes verifying insurance, answering calls, scheduling patient appointments, registering patients, and entering all billing information into the system.

The position also handles co-pays, pre-certifications, and may involve training or mentoring office staff. A HS diploma is required, with 1-2 years of medical office experience preferred.

Qualifications

• Excellent communication and customer service skills.
• Strong multi-tasking abilities and computer literacy.

Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Skills

Communication

Customer service

Multitasking

Computer literacy

Education

HS diploma

Job description

Virtua Health in Marlton, NJ is seeking a Medical Office Clerk to perform essential front-office duties and support billing processes. This role includes verifying insurance, answering calls, scheduling patient appointments, registering patients, and entering all billing information into the system.

The position also handles co-pays, pre-certifications, and may involve training or mentoring office staff. A HS diploma is required, with 1-2 years of medical office experience preferred.