Medical Office Assistant-Outpatient Therapy

Kettering Health Network; Centerville (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Kettering Health Network is seeking a Medical Office Assistant Float in Centerville, OH for a full-time days role. The position supports patient care, safety, and access by performing administrative tasks in an outpatient setting, ensuring efficient front-office operations and accurate recordkeeping.

The ideal candidate has a high school diploma and prefers prior healthcare office experience. Training emphasizes HIPAA compliance, EHR usage, and patient-facing excellence.

Qualifications

• High school diploma or equivalent.
• Experience in healthcare or medical office setting preferred.
• Completion of a medical assisting or medical office administration program (preferred).

Responsibilities

• Perform administrative tasks to support front-office operations in a medical office.
• Maintain accurate records and ensure HIPAA-compliant handling of information.
• Contribute to a welcoming environment for patients and visitors.

Skills

EHR systems

Strong communication

Written communication

Attention to detail

Multitasking

Customer service

Medical terminology

HIPAA compliance

Education

High school diploma or equivalent

Medical assisting/medical office program (preferred)

Tools

Outlook

Microsoft Word

Microsoft Teams

Job description

Job Details

Outpatient Services l Centerville l Full-time l Days

Responsibilities & Requirements

The Medical Office Assistant Float supports patient care, safety, and access by performing administrative tasks in a medical office or outpatient setting. This role ensures efficient front office operations, accurate recordkeeping, and a welcoming environment for patients and visitors. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.

Required Education:

• High school diploma or equivalent.

Required Work Experience:

• None required
• experience in a healthcare or medical office setting preferred.

Required Licenses, Certifications, and Registrations:

• None required at hire.

Skills:

• Basic computer proficiency, including use of electronic health record (EHR) systems
• strong written and verbal communication
• attention to detail
• ability to multitask and prioritize
• customer service orientation
• basic understanding of medical terminology
• ability to maintain confidentiality and comply with HIPAA regulations.

Competencies:

• Employee demonstrates proficiency in Outlook.
• Employee demonstrates proficiency in Word
• Employee demonstrates proficiency in Teams
• Employee demonstrates consistent Hand Hygiene practices.

Preferred Qualifications

Preferred Education:

• Completion of a medical assisting or medical office administration program from an accredited institution.

Preferred Work Experience:

• One year of experience in a medical office, outpatient clinic, or healthcare administrative support role.

Overview

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio.Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.