Medical Office Assistant — Onsite, Full‑Time, Day Shift

UNC Health Careers; Raleigh (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

UNC Health Medical Group ENT Wakefield is seeking a dedicated administrative assistant to manage patient check-in/out, handle billing inquiries, and maintain accurate records. You will support daily office operations, verify insurance where needed, and ensure confidential information is handled per HIPAA guidelines.

There is a strong emphasis on customer service, accurate data entry, and professional communication.

Qualifications

• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.

Responsibilities

• Check in and check out patients, process financial information and provide billing assistance.
• Answer phones in a timely and professional manner and supply complete information.
• Maintain HIPAA compliance and assist with office operations as required.

Skills

Customer service

Phone etiquette

HIPAA compliance

Data entry

Education

High school diploma or GED

Medical administrative assisting program

Job description

UNC Health Medical Group ENT Wakefield is seeking a dedicated administrative assistant to manage patient check-in/out, handle billing inquiries, and maintain accurate records. You will support daily office operations, verify insurance where needed, and ensure confidential information is handled per HIPAA guidelines.

There is a strong emphasis on customer service, accurate data entry, and professional communication.