Medical Office Assistant I — Front Desk & Admin

Partner's Healthcare; Lexington (MA); On-site; USD 25,000 - 32,000; Full time

Job summary

Mass General Brigham is seeking an administrative/clinical support associate at our onsite site in Massachusetts. The role involves scheduling, check-in/check-out processes, patient greeting, and handling routine inquiries to ensure smooth clinical operations.

Qualifications include a High School Diploma or equivalent and healthcare office experience is preferred. Proficiency with Office Suite and strong time-management skills are essential for daily tasks and patient flow support.

Qualifications

• Basic proficiency with Office Suite and related tasks.
• Experience in healthcare office setting is beneficial.
• Strong communication and time management skills expected.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents into patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Assist in patient flow processes.

Skills

Office literacy

Communication

Time management

Education

High School Diploma or Equivalent

Tools

Office Suite

Job description

Mass General Brigham is seeking an administrative/clinical support associate at our onsite site in Massachusetts. The role involves scheduling, check-in/check-out processes, patient greeting, and handling routine inquiries to ensure smooth clinical operations.

Qualifications include a High School Diploma or equivalent and healthcare office experience is preferred. Proficiency with Office Suite and strong time-management skills are essential for daily tasks and patient flow support.