Medical Office Assistant - Onsite, Full-Time

UNC Health; Raleigh (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health in Raleigh, NC is seeking a patient access/administrative assistant to handle check-in/check-out, verify insurance, and process billing information with strong customer service and computer skills.

The role includes scheduling appointments, coding visits (ICD/CPT), balancing receipts, and maintaining supplies while upholding HIPAA and safety guidelines in a 40-hour onsite workweek.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
• Language Skills: Ability to read and interpret documents, write routine reports and communicate effectively.
• HIPAA, OSHA and infection prevention awareness; compliance with safety and regulatory guidelines.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, answers phones professionally, and provides accurate information.
• Performs patient check-in and check-out, verifies insurance, codes visits (ICD/CPT), balances receipts, and handles billing questions.
• Schedules patient appointments and enters demographic/clinical information into the system.
• Orders and maintains clinical and office supplies; ensures a clean, safe work environment.
• Communicates with patients, families, and staff with good customer service and teamwork.

Job description

UNC Health in Raleigh, NC is seeking a patient access/administrative assistant to handle check-in/check-out, verify insurance, and process billing information with strong customer service and computer skills.

The role includes scheduling appointments, coding visits (ICD/CPT), balancing receipts, and maintaining supplies while upholding HIPAA and safety guidelines in a 40-hour onsite workweek.