Medical Office Admin & Patient Services Specialist

UNC Health; Handley Acres (NC); On-site; USD 21,000 - 31,000; Full time

Job summary

UNC Health in Goldsboro, NC is seeking a Medical Administrative Assistant for UNC Primary Care at McLamb Place. The role handles patient check-in/out, collects payments, verifies insurance, and schedules appointments, using our electronic health record system.

This is a full-time, onsite position with standard 40-hour work weeks. The position requires a high school diploma (GED acceptable) and, ideally, completion of a medical administrative program with prior medical office experience.

Qualifications

• High school diploma or GED required.
• Prefer completion of an accredited medical administrative assisting program and prior experience in a medical office.
• Ability to read and interpret safety rules and procedures; strong organizational and communication skills.

Responsibilities

• Performs patient check-in and check-out procedures and collects required information.
• Provides patient billing information and answers general billing questions.
• Obtains current insurance verification and authorization as needed.
• Schedules patient appointments and enters demographic and clinical data into the system.
• Maintains office and clinical supplies and ensures HIPAA compliance.
• Answers phones professionally and supports other administrative duties.
• Demonstrates strong customer service while interacting with patients, families, and visitors.

Skills

Customer service

Computer skills

Education

High school diploma or GED

Medical Administrative Assistant program (preferred)

Job description

UNC Health in Goldsboro, NC is seeking a Medical Administrative Assistant for UNC Primary Care at McLamb Place. The role handles patient check-in/out, collects payments, verifies insurance, and schedules appointments, using our electronic health record system.

This is a full-time, onsite position with standard 40-hour work weeks. The position requires a high school diploma (GED acceptable) and, ideally, completion of a medical administrative program with prior medical office experience.