Medical Office Assistant & Billing Coordinator

UNC Health; North Carolina; On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health in Raleigh, NC is seeking a full-time Medical Administrative Assistant to handle patient check-in/out, process billing and financial information, and provide excellent customer service. Strong computer skills and office experience are valued, with HIPAA and safety compliance emphasized.

The role requires a high school diploma or GED, with preference for candidates who completed a medical administrative program. Onsite work with standard 40-hour weeks is expected.

Qualifications

• High school diploma or GED is required.
• Prefer completion of accredited medical administrative assisting program.
• Previous medical office experience preferred.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones promptly, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures; processes insurance verification and authorization; codes visits using ICD/CPT; balances daily receipts; responds to billing questions.
• Schedules patient appointments entering demographic and clinical information into the system and coordinates with other parties.
• Orders and maintains clinical and office supplies and equipment.
• Follows safety, HIPAA, OSHA, and infection prevention policies; participates in unit performance improvement activities.
• Demonstrates good customer service when interacting with patients, families, and visitors; communicates effectively and works as a team.

Skills

Customer service

Data entry

Communication skills

Education

High school diploma or GED

Medical office background preferred

Job description

UNC Health in Raleigh, NC is seeking a full-time Medical Administrative Assistant to handle patient check-in/out, process billing and financial information, and provide excellent customer service. Strong computer skills and office experience are valued, with HIPAA and safety compliance emphasized.

The role requires a high school diploma or GED, with preference for candidates who completed a medical administrative program. Onsite work with standard 40-hour weeks is expected.