Neurosurgery Medical Office Assistant - Onsite, Full-Time

UNC Health; North Carolina; On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health in Raleigh, NC is seeking a full-time Medical Administrative Assistant to support patient check-in/out, handle billing inquiries, and maintain accurate demographic and clinical data in the system.

The role requires a high school diploma or GED, prior medical office experience preferred, and strong computer and communication skills. Onsite work with a typical day schedule in Neurosurgery.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
• Language Skills: ability to read and interpret documents; communicate effectively.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures; processes privileged patient health information; obtains current insurance verification and authorization; codes visits with ICD and CPT codes; balances daily receipts; and responds to billing questions.
• Schedules patient appointments entering required demographic and clinical information into the system and coordinates with other parties.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Maintains compliance with safety and regulatory guidelines including HIPAA, OSHA, and infection prevention policies; participates in unit performance improvement activities.
• Demonstrates good customer service when interacting with patients, families, and visitors; exhibits effective communication and teamwork.

Skills

Language Skills

Computer Skills

Reasoning Ability

Mathematical Skills

Education

High school diploma or GED

Job description

UNC Health in Raleigh, NC is seeking a full-time Medical Administrative Assistant to support patient check-in/out, handle billing inquiries, and maintain accurate demographic and clinical data in the system.

The role requires a high school diploma or GED, prior medical office experience preferred, and strong computer and communication skills. Onsite work with a typical day schedule in Neurosurgery.