Medical Office Admin Assistant – Scheduling & Client Care

Set Free Alaska; Homer (AK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short Term Disability insurance

401(k) with 3% match

Paid Time Off

Continuing Education Stipend

Job summary

Set Free Alaska is seeking a receptionist to greet and direct clients, answer inquiries, and support staff. You will maintain security and handle the telecommunications system, while informing clients by answering or referring inquiries.

Responsibilities include scheduling appointments, processing payments, updating intake materials, and coordinating with staff to ensure smooth operations. A positive, reliable, and customer-focused mindset is essential for success in this role.

Qualifications

• One (1) year prior office experience.
• Ability to work a flexible schedule, filling in when other receptionist are out sick or on vacation.
• Ability to pass a drug screening and State of Alaska background check.

Responsibilities

• Answer telephones, take messages, direct calls to staff with professionalism.
• Schedule client appointments on staff calendars.
• Perform reminder calls the day before scheduled appointments.
• Collect monies from current and inactive clients.
• Send letters, faxes, and make phone calls as asked to clients and referring providers.
• Create/update intake and admission packets and maintain a wait list for beds.
• Inform directing clinician when a client checks in for session.
• Assist clients with intake/admission paperwork.
• Complete file audits to ensure compliance with agency policies.
• Enter data into AKAIMS/Carelogic.

Skills

Excellent communication

Customer service

Organization

Punctuality

Teamwork and rapport

Cash handling

Computer literacy

Job description

Set Free Alaska is seeking a receptionist to greet and direct clients, answer inquiries, and support staff. You will maintain security and handle the telecommunications system, while informing clients by answering or referring inquiries.

Responsibilities include scheduling appointments, processing payments, updating intake materials, and coordinating with staff to ensure smooth operations. A positive, reliable, and customer-focused mindset is essential for success in this role.