Medical Front Desk Specialist — Patient Care & Scheduling

Advanced Dermatology of Alaska LLC; Anchorage (AK); On-site; USD 32,000 - 42,000; Full time

Job summary

Advanced Dermatology of Alaska LLC is seeking a Medical Receptionist to be the welcoming first point of contact for patients and visitors. You will manage appointments, handle inquiries, and maintain accurate records to support smooth clinical operations.

In this front-desk role, you will coordinate with medical staff and administration, process billing and co-pays, and help ensure HIPAA compliance while delivering professional, patient-centered service.

Qualifications

• High school diploma or equivalent.
• Experience as receptionist or in a healthcare customer service role.
• Basic knowledge of medical terminology and healthcare office procedures.
• Proficiency with computer systems and electronic health record (EHR) software.
• Strong communication and interpersonal skills.

Responsibilities

• Greet and check in patients, verifying personal and insurance information accurately.
• Schedule, reschedule, and confirm patient appointments using EHR systems.
• Answer incoming calls promptly and direct inquiries to the appropriate personnel.
• Maintain and update patient records with confidentiality and HIPAA compliance.
• Process patient billing and payments including co-pays and insurance claims documentation.
• Coordinate communication between patients, providers, and administrative staff to ensure seamless care.
• Manage office supplies and keep the reception area organized and professional.
• Assist with general administrative tasks such as filing, faxing, and preparing patient charts.

Skills

Organizational skills

Communication skills

HIPAA knowledge

Customer service

Education

High school diploma or equivalent

Tools

EHR software

Billing systems

Scheduling software

Job description

Advanced Dermatology of Alaska LLC is seeking a Medical Receptionist to be the welcoming first point of contact for patients and visitors. You will manage appointments, handle inquiries, and maintain accurate records to support smooth clinical operations.

In this front-desk role, you will coordinate with medical staff and administration, process billing and co-pays, and help ensure HIPAA compliance while delivering professional, patient-centered service.