Medical Front Desk Receptionist

Opti Staffing; Anchorage (AK); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Retirement plan

Training opportunities

Professional growth

Collaborative team

Job summary

Opti Staffing in Anchorage, AK is seeking a Front Office Receptionist for a medical office. You will manage phones, scheduling, patient check-in, and general administrative support to ensure a smooth patient experience.

The role requires a high school diploma or GED and at least one year in a customer-facing environment. You will maintain patient records, collect payments, verify insurance, and uphold confidentiality in a busy clinic.

Qualifications

• High school diploma or GED required.
• 1+ year of experience in a high public-contact role.
• Medical office, front desk, or customer service experience preferred.
• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Basic computer skills including Windows and data entry.

Responsibilities

• Greet and assist patients and visitors warmly.
• Answer a multi-line phone system and route calls.
• Schedule and update patient appointments.
• Assist with patient check-in and records processing.
• Collect payments and verify insurance information.
• Maintain confidentiality and accurate electronic records.
• Provide administrative support as needed.

Skills

Customer service

Multitasking

Communication

Data entry

Professional demeanor

Education

High school diploma or GED

Job description

Front Office Receptionist – Medical Office

Location: Anchorage, AK

Pay: $18.00-$24.00/hr DOE

Schedule: Monday-Friday | Full-Time

What You’ll Do

As the Front Office Receptionist, you’ll play an important role in creating a positive experience for every patient who walks through the door or calls the office. You’ll handle a variety of front desk responsibilities including phones, scheduling, patient check-in, insurance information, records, and general administrative support.

• Greet and assist patients and visitors in a friendly and professional manner
• Answer and manage a multi-line phone system and route calls appropriately
• Schedule, confirm, and update patient appointments
• Assist with patient check-in and front desk processes
• Process records requests and referrals
• Maintain accurate electronic medical records and patient information
• Perform accurate data entry and update patient demographics as needed
• Collect patient payments and verify insurance information
• Manage incoming and outgoing documents, faxes, and mail
• Assist with chart management and daily clinic preparation
• Keep the reception and waiting areas clean, organized, and welcoming
• Maintain patient confidentiality and handle sensitive information appropriately
• Provide additional administrative support to the medical office team as needed

What’s in it for you

• $18.00-$24.00/hr DOE
• Full-time, Monday-Friday schedule
• Opportunity to join an established Anchorage medical practice
• Medical, dental, and vision insurance
• Paid time off and holidays
• Retirement plan options
• Training and cross-training opportunities
• Opportunity for professional growth within a healthcare environment
• Supportive and collaborative team

What you need to have

• High school diploma or GED required
• 1+ year of experience in a high public-contact or customer-facing position
• Previous medical office, front desk, receptionist, or customer service experience preferred
• Strong verbal and written communication skills
• Professional and friendly customer service skills
• Ability to remain calm and professional in a busy, high-volume environment
• Strong organizational skills and attention to detail
• Basic computer skills, including Microsoft Windows and data entry systems
• Ability to multitask and prioritize throughout the day
• Dependable, punctual, and comfortable working as part of a team
• Ability to maintain confidentiality when handling patient information