Medical Front Desk Specialist - Patient Experience & Admin

Opti Staffing; Anchorage (AK); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Retirement plan

Training opportunities

Professional growth

Collaborative team

Job summary

Opti Staffing in Anchorage, AK is seeking a Front Office Receptionist for a medical office. You will manage phones, scheduling, patient check-in, and general administrative support to ensure a smooth patient experience.

The role requires a high school diploma or GED and at least one year in a customer-facing environment. You will maintain patient records, collect payments, verify insurance, and uphold confidentiality in a busy clinic.

Qualifications

• High school diploma or GED required.
• 1+ year of experience in a high public-contact role.
• Medical office, front desk, or customer service experience preferred.
• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Basic computer skills including Windows and data entry.

Responsibilities

• Greet and assist patients and visitors warmly.
• Answer a multi-line phone system and route calls.
• Schedule and update patient appointments.
• Assist with patient check-in and records processing.
• Collect payments and verify insurance information.
• Maintain confidentiality and accurate electronic records.
• Provide administrative support as needed.

Skills

Customer service

Multitasking

Communication

Data entry

Professional demeanor

Education

High school diploma or GED

Job description

Opti Staffing in Anchorage, AK is seeking a Front Office Receptionist for a medical office. You will manage phones, scheduling, patient check-in, and general administrative support to ensure a smooth patient experience.

The role requires a high school diploma or GED and at least one year in a customer-facing environment. You will maintain patient records, collect payments, verify insurance, and uphold confidentiality in a busy clinic.