Medical Front Office Scheduler (Sign-On Bonus)

The US Oncology Network; Brandywine (MD); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Maryland Oncology Hematology is hiring for a front desk/administrative role in a medical office. You will handle incoming calls, patient scheduling, and insurance related tasks within our EMR system, while delivering excellent patient service.

Ideal candidates are entry-level with 0–3 years of medical office experience, strong communication skills, and proficiency in Microsoft Office. The position includes a $2,000 sign-on bonus and opportunities to grow in a supportive healthcare team.

Qualifications

• High school diploma or equivalent required.
• 0–3 years of experience in a medical office preferred.
• Knowledge of medical terminology a plus.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Answers calls, assesses needs, directs to appropriate personnel and paged staff as needed.
• Schedules new, referral and returning patients; updates records in the EMR.
• Obtains insurance authorizations and related referrals in patient charts.
• Collects co-pays and other payments at time of visit.
• Maintains scheduling templates and coordinates with physicians and satellites.
• Gives information about financial counseling when needed.
• Protects patient confidentiality and follows office policies.
• Supports other front office tasks and prepares documents as requested.
• May schedule tests, procedures, and hospital admissions; handles pre-certifications.
• Communicates with patients about procedures and prep requirements.
• Assist with post-operative follow-up scheduling when applicable.

Skills

Customer service

Communication

Microsoft Office

Medical terminology

Education

High school diploma or equivalent

Tools

EMR software

Job description

Maryland Oncology Hematology is hiring for a front desk/administrative role in a medical office. You will handle incoming calls, patient scheduling, and insurance related tasks within our EMR system, while delivering excellent patient service.

Ideal candidates are entry-level with 0–3 years of medical office experience, strong communication skills, and proficiency in Microsoft Office. The position includes a $2,000 sign-on bonus and opportunities to grow in a supportive healthcare team.