Senior Medical Scheduler — Oncology Care

US Oncology Inc.; Brandywine (MD); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Sign-on bonus $2,000

Job summary

Maryland Oncology Hematology is seeking a motivated front office professional to join our team in Maryland. The role centers on scheduling patient appointments and tests, answering calls, and serving as a liaison between patients and medical staff.

Responsibilities include scheduling, documentation, coordination with physicians, processing referrals in EMR, collecting co-pays, and ensuring confidentiality. A minimum five years of office experience in a medical setting is preferred, with strong

Qualifications

• High school diploma or equivalent.
• Minimum five years office experience, preferably in a medical office setting.
• Knowledge of medical terminology and coding.
• Excellent communication skills, written and verbal.
• Proficiency in Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner.
• Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. For new and or referred patients, sets up in system with appropriate documentation and coding. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
• Obtains and enters all authorization and correspondence relating to referrals in patients’ charts and/or electronic medical records (EMR).
• Collects co-pays, deductible and other out of pocket amounts at time of visit.
• Maintains primary office scheduling template containing all physician meetings, satellite schedule, rounding and call coverage.
• Arranges for patients to have financial counseling as needed.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.

Skills

Communication skills

Microsoft Office

Medical terminology

Coding

Tools

Outlook

Word

Excel

Job description

Maryland Oncology Hematology is seeking a motivated front office professional to join our team in Maryland. The role centers on scheduling patient appointments and tests, answering calls, and serving as a liaison between patients and medical staff.

Responsibilities include scheduling, documentation, coordination with physicians, processing referrals in EMR, collecting co-pays, and ensuring confidentiality. A minimum five years of office experience in a medical setting is preferred, with strong