Medical Front Office - Prosper

North Star Diagnostic Imaging; Prosper (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

PTO per Hour Worked

Job summary

North Star Diagnostic Imaging is seeking a front desk/medical office assistant to manage patient scheduling, greeting patients, and handling registrations in a fast-paced environment. The role involves processing payments, maintaining records, and ensuring smooth daily operations.

The ideal candidate demonstrates multitasking, excellent communication, and a strong customer service mindset. Flexible hours are required, with shifts from morning to evening to accommodate patient needs and physician

Qualifications

• Ability to multitask and manage scheduling effectively.
• Strong organizational skills and attention to detail.
• Professional communication with patients and staff.

Responsibilities

• Welcomes patients and visitors by greeting them in person or on the telephone.
• Optimizes patients' satisfaction by scheduling appointments.
• Keeps patient appointments on schedule.
• Answers patient questions and maintains the reception area.
• Maintains patient records and financial information.
• Obtains revenue by recording and collecting charges; handles third-party claims.

Skills

Multi-tasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Job description

**Applicant must be able to work flexible hours**

Current position is 8am to 5pm Monday - Friday (1/2 to 1 hour Lunch)

$18+/Hour

Job Purpose:

• Serves patients and referring physiciansby scheduling appointments; maintaining records and accounts; Taking patient payments; etc.

Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Benefits

• Health Insurance
• PTO per Hour Worked