Medical Front Office - Prosper

NORTH STAR DIAGNOSTIC IMAGING, LLC; Prosper (TX); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

PTO per Hour Worked

Job summary

NORTH STAR DIAGNOSTIC IMAGING, LLC in Prosper, TX is seeking a friendly front desk receptionist to support patients and referring physicians by scheduling appointments, maintaining records and accounts, and processing payments.

This position requires multitasking, strong phone skills, excellent customer service, and attention to detail. Typical hours are 8am to 5pm, with flexible shifts as needed, and a starting pay of 18+ dollars per hour.

Qualifications

• Must multitask across front-desk duties with accuracy.
• Strong flexibility to adapt to changing schedules.
• Excellent telephone communication and receptionist skills.
• Demonstrated customer service experience in healthcare preferred.
• Ability to manage time effectively and meet deadlines.
• Highly organized with strong record-keeping.
• Attention to detail in patient records and billing.
• Efficient scheduling and calendar management.
• Proficient in word processing and clerical tasks.
• Professional demeanor and quality-focused approach.
• Protects patient privacy by safeguarding records and information.

Responsibilities

• Welcomes patients and visitors, greeting them in person or by telephone.
• Optimizes patient satisfaction by scheduling appointments in person or by phone.
• Keeps patient appointments on schedule.
• Assists patients by answering questions and comforting anxieties.
• Maintains patient records by filing and retrieving information.
• Maintains patient accounts by updating personal and financial information.
• Handles revenue by recording and collecting charges and managing third-party claims.
• Responds to emergencies and helps patients in distress.
• Protects patient privacy by maintaining confidentiality of information.
• Follows policies and procedures to maintain operations.
• Contributes to team effort by achieving related results as needed.

Skills

Multi-tasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Job description

Applicant must be able to work flexible hours

Current position is 8am to 5pm Monday - Friday (1/2 to 1 hour Lunch)

$18+/Hour

Job Purpose

• Serves patients and referring physicians by scheduling appointments; maintaining records and accounts; Taking patient payments; etc

Duties

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
• Optimizes patients' satisfaction by scheduling appointments in person or by telephone
• Keeps patient appointments on schedule
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
• Ensures availability of treatment information by filing and retrieving patient records
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
• Helps patients in distress by responding to emergencies
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Maintains operations by following policies and procedures; reporting needed changes
• Contributes to team effort by accomplishing related results as needed

Skills/Qualifications

• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Benefits

• Health Insurance
• PTO per Hour Worked