Medical Front Office - Frisco East

North Star Diagnostic Imaging; Frisco (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

PTO per Hour Worked

Job summary

North Star Diagnostic Imaging is seeking a front desk receptionist to warmly greet patients, schedule appointments, and manage patient records and payments. The role requires flexible hours and strong customer service skills.

You will coordinate with physicians and protect patient confidentiality while maintaining an efficient reception area. This on-site position in Frisco, TX offers health benefits and PTO accrual.

Qualifications

• Must be able to work flexible hours.

Responsibilities

• Welcomes patients and visitors, greeting them in person or on the phone.
• Schedules appointments to optimize patient satisfaction.
• Keeps patient appointments on schedule.
• Reassures patients, answers questions, maintains the reception area.
• Files and retrieves patient records to ensure information availability.
• Maintains patient accounts with updated personal and financial data.
• Records and collects patient charges and handles third-party claims.
• Responds to emergencies and assists distressed patients.
• Maintains confidentiality of patient information.
• Follows policies and reports changes to improve operations.
• Supports the team to achieve related results.

Skills

Multi-tasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Job description

**Applicant must be able to work flexible hours**

Current position is 8am to 5pm Monday - Friday with hour lunch

$18/Hour

Job Purpose:

• Serves patients and referring physiciansby scheduling appointments; maintaining records and accounts; Taking patient payments; etc.

Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Benefits

• Health Insurance
• PTO per Hour Worked