Medical Front Office - Denton, TX

NORTH STAR DIAGNOSTIC IMAGING, LLC; Denton (TX); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

PTO per Hour Worked

Scrubs

Job summary

North Star Diagnostic Imaging, LLC is seeking a front desk professional in the Denton/Flower Mound area. The role includes greeting patients, scheduling appointments, collecting payments, and maintaining accurate records.

The position supports patient care by answering inquiries, protecting confidentiality, and ensuring smooth daily operations. Typical hours are Monday–Friday 8am–5pm with Saturday shifts available.

Qualifications

• Welcomes patients and visitors; answers inquiries.
• Maintains patient records and accounts.
• Handles patient payments and charges; processes third-party claims.
• Maintains confidentiality and protects patient rights.
• Schedules appointments and keeps reception area orderly.
• Follows policies and supports efficient office operations.

Responsibilities

• Greet patients and visitors in person or by telephone.
• Schedule and manage patient appointments to maintain flow.
• Maintain and update patient records and financial information.
• Process payments and coordinate with third-party billing.
• Answer questions, address concerns, and relay information.
• Support team and contribute to smooth clinic operations.

Skills

Multitasking

Flexibility

Telephone skills

Customer service

Time management

Organization

Attention to detail

Scheduling

Word processing

Professionalism

Quality focus

Job description

Current position is Monday-Friday 8am - 5pm and shifts available on saturday in Flower Mound

$19/Hour

Job Purpose

• Serves patients and referring physicians by scheduling appointments; maintaining records and accounts; Taking patient payments; etc

Duties

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
• Optimizes patients' satisfaction by scheduling appointments in person or by telephone
• Keeps patient appointments on schedule
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
• Ensures availability of treatment information by filing and retrieving patient records
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third‑party claims
• Helps patients in distress by responding to emergencies
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Maintains operations by following policies and procedures; reporting needed changes
• Contributes to team effort by accomplishing related results as needed

Skills/Qualifications

• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Benefits

• PTO per Hour Worked
• Scrubs