Medical Front Office - Plano West

NORTH STAR DIAGNOSTIC IMAGING, LLC; Plano (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

PTO per Hour Worked

Job summary

NORTH STAR DIAGNOSTIC IMAGING, LLC in Plano, TX is seeking a friendly front desk receptionist to schedule appointments, process payments, and maintain patient records. This role requires flexible hours and strong customer service skills.

You will greet patients, answer phones, update accounts, and help ensure smooth clinic operations. The position offers health insurance and PTO per hour worked, with a pay rate of $18 per hour.

Qualifications

• Must handle multiple tasks with accuracy in a fast-paced setting.
• Strong communication skills and friendly demeanor required.
• Experience in front-desk or scheduling roles is a plus.

Responsibilities

• Welcomes patients and visitors by greeting them in person or on the phone.
• Schedules appointments and maintains the calendar to keep delays to a minimum.
• Keeps patient appointments on time and updates patient records.
• Obtains and records patient information and payments; handles basic billing tasks.
• Assists in answering inquiries and referring concerns as needed.
• Maintains confidentiality of patient information and adheres to privacy policies.
• Supports team with related administrative duties as required.

Skills

Multi-tasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Job description

**Applicant must be able to work flexible hours**

Current position is 8am to 5pm Monday - Friday and one saturday a month

$18/Hour

Job Purpose:

• Serves patients and referring physicians by scheduling appointments; maintaining records and accounts; Taking patient payments; etc

Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
• Optimizes patients' satisfaction by scheduling appointments in person or by telephone
• Keeps patient appointments on schedule
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
• Ensures availability of treatment information by filing and retrieving patient records
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
• Helps patients in distress by responding to emergencies
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Maintains operations by following policies and procedures; reporting needed changes
• Contributes to team effort by accomplishing related results as needed

Skills/Qualifications:

• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Benefits

• Health Insurance
• PTO per Hour Worked