Medical Front Office - Patient Service Specialist, Float

Select Medical; Cedar Rapids (IA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Mentorship program

Generous paid time off (PTO)

Medical/RX, vision, and dental plan

Company-matching 401(k) retirement and

life and disability protection

Job summary

Select Medical in Cedar Rapids seeks a Patient Service Specialist to greet and register patients at outpatient PT centers, schedule appointments, and coordinate with insurers and partners. You will float to multiple clinics in the area, supporting front desk operations and patient flow.

The role is full-time, with weekday hours and a compensation range of $17.00–$20.00 per hour, offering healthcare benefits and a 401(k) plan.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and their next appointment as they check out.
• Schedule patient appointments in person and via phone
• Regular communication with attorney offices, insurance companies, translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front desk experience

Healthcare experience

Customer service

Education

High School Diploma or GED

Job description

Position:

Patient Service Specialist, Float

Location:

Will be required to float to different clinics in the area.

• Home Clinic : 1847 1st Avenue SE, Suite 102, Cedar Rapids, IA 52240

Type of Employment:

Full-time

Schedule:

Weekdays, Monday through Friday, hours between 7-6:15

Compensation:

$17.00 - $20.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition


• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance


• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings


• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out


• Schedule patient appointments in person and via phone


• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team


• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum

• High School Diploma or GED

Preferred

• 1 Year Front Desk experience


• Healthcare experience