Medical Front Office - Patient Service Specialist - Float

Select Medical; Battle Creek (MI); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/Dental/Vision coverage

Job summary

Select Medical in Battle Creek, MI seeks a Patient Service Specialist - Float to ensure smooth front-desk operations across clinics. You will greet patients, schedule visits, collect co-pays, and coordinate with insurance and administrative teams to support efficient care experiences.

This full-time role offers Monday–Friday shifts with hours varying as you float to local clinics. The position emphasizes patient-first service, accurate information delivery, and teamwork with clinicians and

Qualifications

• High School Diploma or GED required.
• 1 year of front desk experience required.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with attorneys' offices, insurance companies, translation companies, market operational leaders, and the business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Education

High School Diploma or GED

Job description

Position:Patient Service Specialist - Float

Location: Will Float to Clinics in the area

• Home Clinic: 1579 Capital Ave. NE, Ste. J Battle Creek, MI 49017

Type of Employment:Full-time

Schedule:Monday - Friday (hours vary)

Compensation:$16.00 - $19.00/hour (pending experience)

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year of Front Desk Experience

Preferred:

• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans