Medical Front Office - Patient Service Specialist

Select Medical; Bedford (IN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Mentorship & orientation

PTO

Medical plan

401(k) retirement

Life and disability insurance

Job summary

Select Medical in Bedford, IN is seeking a Patient Service Specialist - Float to warmly welcome patients at the front desk, manage scheduling, and assist with payments and insurance coordination for a smooth visit experience.

This full-time role requires a high school diploma, with preferred front desk or healthcare experience and strong communication skills. Typical hours are weekdays, with benefits and growth opportunities available.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience appreciated.

Responsibilities

• Greet and register patients and provide information about visits and future appointments.
• Schedule patient appointments in person and by phone.
• Maintain communication with providers, insurers, attorneys and translation services.
• Collect co-pays, manage payer approvals, and perform insurance verifications.

Skills

Front desk experience

Healthcare experience

Communication skills

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist - Float

Location: 607 16th Street Suite 17, Bedford IN 47421

Type of Employment:Full-time

Schedule: Weekdays, Monday through Friday

Compensation:$16.00 - $18.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans