Medical Front Office - Patient Service Specialist

Talentify; Tucson (AZ); On-site; USD 25,000 - 28,000; Full time

Job summary

Talentify in Tucson, AZ is seeking a Patient Service Specialist to greet patients, register them, and manage front desk duties at our outpatient physical therapy center.

You will schedule appointments, coordinate with attorneys, insurers, and translation services, collect co-pays, and process authorizations while delivering a positive patient experience.

Qualifications

• High School Diploma or GED.
• At least 1 year of medical office experience.
• Preferred: insurance verification experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and next appointment.
• Schedule patient appointments in person and by phone.
• Communicate with attorneys, insurance providers, translation services, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Medical office experience

Front desk

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: 9660 E 22nd St, Suite 180 Tucson, AZ 85748

Type of Employment: Full-time

Schedule: Weekdays, Monday through Friday

Compensation: $18.00 - $20.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition


• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance


• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings


• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out


• Schedule patient appointments in person and via phone


• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team


• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED


• 1 Year of Medical Office Experience

Preferred:

• Insurance Verification Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans