Medical Front Office - Patient Service Specialist

Select Medical; Roseville (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/Dental/Vision

401(k) with company match

Job summary

Select Medical in Roseville, CA is seeking a Patient Service Specialist to greet patients at the front desk, register them, and guide their visit process. You will schedule appointments in person and by phone, coordinate with insurers and care teams, and handle co-pays and verifications.

This full-time role offers mentorship, generous PTO, comprehensive medical/dental/vision, and company-matching 401(k). Schedule is Monday–Friday, 9am–5:30/6pm, in outpatient settings.

Qualifications

• Minimum: High School Diploma or GED.
• Minimum: 1 year of medical office experience.
• Preferred: Bilingual in English/Spanish.
• Preferred: Insurance verification experience.

Responsibilities

• Greet and register patients and inform them about visits and next appointments.
• Schedule patient appointments in person and by phone.
• Coordinate with attorneys, insurers, translators, and leadership as needed.
• Collect co-pays, manage payer approvals, and conduct insurance verifications.

Skills

Bilingual (English/Spanish)

Customer service

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: 5131 Foothills Blvd Ste 5, Roseville, CA 95747

Type of Employment:Full-time

Schedule: Weekdays, Monday through Friday (9am-5:30/6pm)

Compensation:$23.00 - $25.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year of Medical Office Experience

Preferred:

• Bilingual (English/Spanish)
• Insurance Verification Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans