Medical Front Office - Patient Service Specialist

Rush University Medical Center; Scottsdale (AZ); Sur place; USD 28 000 - 32 000; Plein temps

Avantages offerts par ce poste

Generous PTO

Medical plan

Vision plan

Dental plan

401(k) plan

Life insurance

Disability insurance

Résumé du poste

Talentify in Scottsdale, AZ is seeking a Patient Service Specialist to join our outpatient clinic team. You will greet patients, register them, schedule appointments, collect co-pays, and coordinate with insurance providers to ensure smooth visits.

This full-time role offers weekday clinic hours, competitive hourly compensation, and benefits including PTO, medical/dental/vision coverage, and a company-matched 401(k). Join us to elevate the patient experience from the front desk onward.

Qualifications

• High School Diploma or GED.
• 1 year of Medical Office Experience.
• Insurance Verification Experience.

Responsabilités

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Connaissances

Customer service

Scheduling

Insurance verification

Communication

Formation

High School Diploma or GED

Outils

EHR (electronic health records)

Scheduling software

Description du poste

Overview

Position: Patient Service Specialist

Location: 7400 North Dobson Rd, Suite 103, Scottsdale AZ 85256

Type of Employment: Full-time

Schedule: Weekdays, Monday through Friday (Clinic Hours)

Compensation: $20.00 - $23.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 year of Medical Office Experience
• Insurance Verification Experience

Preferred:

• 1 Year Front Desk experience

Equal Opportunity Employer/including Disabled/Veterans