Medical Front Office - Patient Service Specialist

Select Medical; Long Beach (CA); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Generous PTO

Medical/RX health vision dental plans

Company-matching 401(k) and life/disab

Job summary

Select Medical in Long Beach, CA is seeking a Patient Service Specialist to warmly greet patients, manage scheduling, and handle insurance coordination at the front desk of our outpatient physical therapy center.

The role requires a high school diploma or GED and offers full-time weekday employment with benefits. Prior front desk or healthcare experience is preferred, making you a valuable part of a patient-centered team.

Qualifications

• High School Diploma or GED.
• 1 year front desk experience preferred.
• Healthcare experience is a plus.

Responsibilities

• Greet and register patients and provide visit information and next appointment details.
• Schedule patient appointments in person and by phone.
• Coordinate with attorneys, insurers, translation services, and internal teams.
• Collect co-pays, manage payer approvals, and perform insurance verifications.

Skills

Front desk

Healthcare experience

Scheduling appointments

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location:2017 Palo Verde Ave Suite 101, Long Beach, CA 90815

Type of Employment:Full-time

Schedule: Weekdays, Monday through Friday

Compensation:$23.00 - $24.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the Los Angeles Fair Chance Ordinance.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans