Medical Front Office - Patient Service Specialist

Select Medical; Spring (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Health, vision, and dental plans

Company-matching 401(k) and life/disab

Job summary

Select Physical Therapy in Spring, TX is seeking a Patient Service Specialist to greet patients, schedule appointments, handle payments, and coordinate with insurers. The role is full-time, weekdays, with a starting wage of $16 per hour (experience-dependent).

You will be at the front desk of our outpatient PT center and contribute to a smooth patient journey from check-in to checkout. Candidates should have a High School Diploma or GED and at least 1 year of front desk experience plus insurance

Qualifications

• High School Diploma or GED.
• 1 year of front desk experience.
• Insurance verification experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with attorney offices, insurance companies, translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Insurance verification experience

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: Spring, TX (Cypress)

Type of Employment: Full-time

Schedule: Weekdays (8am to 5pm)

Compensation: Starting at$16 hour (pending experience)

When patients enter our outpatient physical therapy center in Spring, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us

• Start Strong : Our mentorship and orientation programs ensure a successful transition

• Recharge & Refresh : Generous PTO to maintain a healthy work-life balance

• Your Health Matters : Comprehensive medical/RX, health, vision, and dental plan offerings

• Invest in Your Future : Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out

• Schedule patient appointments in person and via phone

• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team

• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications

• High School Diploma or GED

• 1 Year of Front Desk Experience

• Insurance Verification Experience

Preferred Qualifications

• 1 Year of Medical Office Experience

• 1 Year of Scheduling Experience

• Bilingual

Additional Data

Equal Opportunity Employer/including Disabled/Veterans

Location : Location US-TX-Spring

Job ID 384977

Position Type Full Time

Experience (Years) 1

Category Administrative - Administrative Services

Company Select Physical Therapy

Min USD $16.00/Hr.

Max USD $18.00/Hr.