Medical Front Office - Patient Service Specialist

Talentify; Houston (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Health insurance

401(k) retirement plan

Job summary

Talentify seeks a Patient Service Specialist in Houston, TX to greet, register, and guide patients through their visits with a focus on a smooth front-desk experience. You will schedule appointments, coordinate with insurance providers, collect co-pays, and support the practice with business and patient communications while ensuring quality care from arrival to discharge.

This full-time role offers a Monday–Friday schedule with onboarding mentorship and growth opportunities within a

Qualifications

• Requires High School Diploma or GED and relevant front desk/medical office experience.
• Experience scheduling medical appointments is preferred.
• Bilingual abilities are a plus.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front desk experience

Medical office experience

Scheduling experience

Bilingual

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: Houston, TX (Hedwig)

Type of Employment: Full-time

Schedule: Weekdays - Varies

Compensation: Starting at $16 hour (pending experience)

When patients enter our outpatient physical therapy center in Houston, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience
• 1 Year of Scheduling Experience

Preferred Qualifications:

• Insurance Verification Experience
• Bilingual

Additional Data

Equal Opportunity Employer/including Disabled/Veterans