Medical Front Office - Patient Service Specialist

Select Medical; Longmont (CO); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Start Strong

Recharge & Refresh

Your Health Matters

Invest in Your Future

Job summary

Select Physical Therapy in Longmont, CO is seeking a Patient Service Specialist to manage front desk operations, greet patients, register them, and collect co-pays. This full-time role requires excellent communication and organizational skills, and the ability to coordinate with insurance providers and attorneys' offices as needed.

Working Monday to Friday, you will support the center's patient experience from check-in through checkout, while collaborating with the clinical team to ensure smooth

Qualifications

• High school diploma or GED required.
• Insurance verification experience preferred.
• 1 year front desk experience preferred.
• Healthcare experience beneficial.

Responsibilities

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments in person and by phone.
• Coordinate with attorneys, insurance providers, translation services, operational leaders, and business development team.
• Collect co-pays, manage payer approvals, and perform insurance authorizations and verifications.

Skills

Bilingual (English/Spanish)

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: 1551 Professional Lane, Unit 145, Longmont, CO 80501

Type of Employment: Full-time

Schedule: Monday - Friday

Compensation: $18.00 - $19.00 (based on experience)

When patients enter our outpatient physical therapy centers , we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong : Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year of Front Desk Experience
• Insurance Verification Experience
• Bilingual (English/Spanish Speaking)
• Healthcare experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement

Equal Opportunity Employer/including Disabled/Veterans

Applications are accepted on an ongoing basis.

Location : Location US-CO-Longmont

Job ID 375227

Position Type Full Time

Experience (Years) 0

Category Administrative - Administrative Services

Company Select Physical Therapy

Min USD $18.00/Hr.

Max USD $19.00/Hr.