Medical Front Office - Patient Service Specialist

Select Medical; Palmer Center (MA); Presencial; USD 25.000 - 28.000; Jornada completa

Descripción de la vacante

Select Medical is seeking a Patient Service Specialist at our Palmer, MA outpatient clinics. This PRN role covers front desk duties, greeting patients, and coordinating their visit flow with scheduling, insurance, and payments.

The position requires in-person presence at the Palmer and Westfield sites, weekday coverage, and a focus on delivering a positive patient experience. The role emphasizes strong communication with patients, attorneys, insurers, translation services, and internal teams to

Formación

• High School Diploma or GED required.
• Preferred: 1 year front desk experience.
• Preferred: healthcare experience.

Responsabilidades

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Educación

High School Diploma or GED

1 Year Front Desk experience

Healthcare experience

Descripción del empleo

Overview

Position:Patient Service Specialist

Location: 1415 Main Street, Palmer MA 01069

Type of Employment:PRN, as needed

Schedule: Weekdays, Tuesday in the Westfield Clinic, Friday in the Palmer Clinic

Compensation:$18.00 - $20.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans