Medical Front Office - Patient Service Specialist

Select Medical; Palm Harbor (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Mentorship and orientation

Generous PTO

Medical/RX, vision, dental

401(k) retirement plan

Job summary

Select Medical in Palm Harbor, FL, is hiring a Patient Service Specialist to greet and register patients, schedule appointments, collect co-pays, and coordinate with insurers and attorneys. The role supports both patient care experience and center operations, with a Monday-Thursday plus additional days schedule.

Starting pay is $17/hour with full-time benefits and mentorship for onboarding. The position emphasizes exceptional patient experience at the front desk, coordination with the outpatient

Qualifications

• High School Diploma or GED is required.
• Insurance verification experience is required.
• At least 1 year of front desk experience is required.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Communicate with attorney offices, insurance companies, translation companies, market operations leaders and business development team.
• Collect co-pays, manage payer approvals and conduct insurance authorizations and verifications.

Skills

Insurance verification

Front desk experience

Customer service

Education

High School Diploma or GED

Job description

Position: Patient Service Specialist

Location: Palm Harbor, FL

Type of Employment: Full-time

Schedule: Monday/Thursday (10am to 7pm), Tuesday (7am to 4pm), Wednesday (9am to 7pm), & Friday (7am to 3pm)

Compensation: Starting at $17/hour (pending experience)

When patients enter our outpatient physical therapy center in Palm Harbor, we want them to have an exceptional experience - starting at the front desk.

That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Minimum Qualifications

• High School Diploma or GED
• Insurance Verification Experience
• 1 Year of Front Desk Experience

Preferred Qualifications

• 1 Year of Medical Office Experience