Medical Front Office - Patient Service Specialist

Select Medical; Stratford (CT); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Mentorship program

PTO

Health plan

401(k) retirement plan

Job summary

Select Medical in Stratford, CT is seeking a Patient Service Specialist to greet and register patients, schedule visits, and coordinate with insurance and other teams. In this full-time front-desk position, you’ll help ensure smooth patient flow and accurate communications at every step of the care process.

Your responsibilities include collecting co-pays, securing approvals, and handling verifications, with a focus on delivering friendly, efficient service to patients from arrival through

Qualifications

• High School Diploma or GED.
• 1 year front desk experience.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Communicate with attorneys, insurance companies, translation services, market operational leaders and the business development team.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front Desk

Healthcare

Education

High School Diploma or GED

Job description

Position: Patient Service Specialist
Location: 2505 Main St, Stratford, CT 06615
Type of Employment: Full-time
Schedule: Weekdays, Monday through Friday
Compensation: $20.00 - $22.00/hour

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum

• High School Diploma or GED

Preferred

• 1 Year Front Desk experience
• Healthcare experience