Medical Front Office - Patient Service Specialist

Talentify; Middletown (CT); On-site; USD 25,000 - 28,000; Part time

Job summary

Talentify is seeking a Patient Service Specialist for our outpatient physical therapy centers in Middletown, CT. This PRN role handles front-desk duties and supports both patient care and office operations.

You will greet and register patients, schedule appointments, collect co-pays, and coordinate with insurance and translation partners. Schedule is Weekdays, Monday through Friday as needed, with compensation of $18.00–$20.00 per hour.

Qualifications

• High School Diploma or GED required.
• Preferred: 1 year front desk experience.
• Preferred: healthcare experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: 140 Main St. Middletown, CT 06457

Type of Employment: PRN, as needed

Schedule: Weekdays, Monday through Friday (as needed)

Compensation: $18.00 - $20.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans