Medical Front Office - Patient Service Specialist

Rush University Medical Center; Enfield (CT); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Mentorship

Generous PTO

Medical plan

401(k) matching

Job summary

Rush University Medical Center in Enfield, CT is seeking a Patient Service Specialist for full-time, on-site work at 113 Elm Street. The role covers front desk duties, patient registration, appointment scheduling, and coordination with insurers.

Shifts include weekdays and alternating weekends, with a compensation range of $17.00–$20.00 per hour based on experience. The ideal candidate has a High School Diploma or GED and at least 1 year of front desk and scheduling experience; medical office

Qualifications

• High School Diploma or GED required.
• At least 1 year front desk experience.
• At least 1 year scheduling experience.
• Preferred: 1 year medical office experience and insurance verification.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with attorneys, insurance companies, translation companies, market operations leaders, and business development teams
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front desk

Scheduling

Customer service

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: 113 Elm Street Enfield CT 06082

Type of Employment: Full-time

Schedule: Weekdays, Monday through Friday 7am-3pm/11am-7pm. Weekends, every other, 8am-12pm

Compensation: $17.00 - $20.00/hour, based on experience

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• 1 Year of Scheduling Experience

Preferred:

• 1 Year of Medical Office Experience
• Insurance Verification Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans