Medical Front Office - Patient Service Specialist

Select Physical Therapy; Hebron (CT); On-site; USD 23,000 - 28,000; Part time

Job summary

Select Medical is seeking a Patient Service Specialist to join our Hebron, CT outpatient center. This part-time front desk role focuses on delivering a welcoming patient experience from check-in to check-out.

You'll handle scheduling, co-pays, insurance verifications, and communications with attorneys, payers, translation services, and internal teams. Weekdays, 37 Main St Hebron CT.

Qualifications

• High School Diploma or GED is required.
• 1 year front desk experience preferred.
• Healthcare experience is a plus.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Maintain regular communication with attorneys' offices, insurance companies, translation services, market ops leaders and business development teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: 37 Main St Hebron CT 06248

Type of Employment: Part Time

Schedule: Weekdays, Monday through Friday

Compensation:$17.00 - $20.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans