Medical Front Office - Patient Service Specialist

Select Physical Therapy; Southington (CT); On-site; USD 25,000 - 28,000; Part time

Job summary

Select Medical is seeking a Patient Service Specialist at our Southington outpatient center to greet patients, register them, and guide them through check-in and scheduling, while ensuring a positive first impression for every visit.

The role handles front desk duties, collects co-pays, coordinates with insurers, and supports both patient care and business operations. This is a PRN, weekday position with hourly compensation of $18-$20.

Qualifications

• Minimum: High School Diploma or GED.
• 1 Year Front Desk experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front desk experience

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: 98 Main St. Suite #202, Southington, CT 06489

Type of Employment:PRN, as needed

Schedule: Monday through Friday, Weekdays

Compensation:$18.00 - $20.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year Front Desk experience

Preferred:

• 1 Year of Medical Office Experience
• Insurance Verification Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans