Medical Front Office - Patient Service Specialist

Select Medical; Lenexa (KS); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

PTO

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life and disability protection

Job summary

Orthopedic Performance Therapy of KC in Lenexa, KS is seeking a Patient Service Specialist to join our outpatient physical therapy center. This full-time role handles front-desk duties, patient greeting, appointment scheduling, and patient checkout. Hours are Monday through Friday, with a shift window from 7am to 6pm.

Compensation ranges from $19.00 to $21.00 per hour, based on experience. Benefits for full-time staff include PTO, health/dental/vision coverage, and a company 401(k) with life and

Qualifications

• High School Diploma or GED required.
• Preferred: 1 year front desk experience.
• Healthcare experience and 1 year medical office experience preferred.

Responsibilities

• Greet and register patients and provide information about their visit and next appointment at checkout.
• Schedule patient appointments in person and by phone.
• Regular communication with attorney offices, insurance companies, translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Communication

Front desk

Education

High School Diploma or GED

Job description

Orthopedic Performance Therapy of KC

Position: Patient Service Specialist

Location: 10890 W. 86th St. Lenexa, KS 66214

Type of Employment: Full-time

Schedule: Monday - Friday (hours between 7am- 6pm)

Compensation: $19.00 - $21.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Lenexa, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum

• High School Diploma or GED

Preferred

• 1 Year Front Desk experience
• Healthcare experience
• 1 Year of Medical Office Experience