Medical Front Office - Patient Service Specialist - KORT

Select Medical; Elizabethtown (KY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Mentorship program

PTO

Medical/Dental/Vision

401(k) matching

Job summary

Select Medical in Elizabethtown, KY, is seeking a Patient Service Specialist to be the friendly front desk face of our outpatient PT center. You will manage patient check-in/out, scheduling, and payor communications, with a focus on exceptional care experiences.

The role starts with a weekday 8am–5pm schedule and pays at least $16/hour, depending on experience. We value mentorship, provide generous PTO, and offer comprehensive medical plans along with a company-matching 401(k) and life and

Qualifications

• High School Diploma or GED.
• 1 year of front desk experience.
• Health care experience.
• Preferred: 1 year of medical office experience.

Responsibilities

• Greet and register patients and provide visit information.
• Schedule patient appointments in person and by phone.
• Collect co-pays and manage payer approvals.
• Conduct insurance authorizations and verifications.
• Coordinate with attorney offices, insurance, translation, and leadership teams.

Skills

Front Desk Experience

Health Care Experience

Customer Service

Education

High School Diploma or GED

Job description

Position: Patient Service Specialist

Location: Elizabethtown, KY

Type of Employment: Fulltime

Schedule: Weekdays - 8am to 5pm

Compensation: Starting at $16/hour (pending experience)

When patients enter our outpatient physical therapy center in Elizabethtown, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Minimum Qualifications

• High School Diploma or GED
• 1 Year of Front Desk Experience
• Health Care Experience

Preferred Qualifications

• 1 Year of Medical Office Experience