Medical Front Office - Patient Service Specialist

Select Medical; Decatur (GA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Health plan

401(k) retirement plan

Job summary

Select Medical's outpatient physical therapy center in Decatur, GA seeks a Patient Service Specialist. You will greet and register patients, guide them through the visit process, and help coordinate their next appointment while supporting the business side of the center.

This full-time role schedules weekdays, typically 40 hours per week, with a starting compensation of $16 per hour depending on experience.

Qualifications

• High School Diploma or GED.
• 1 year of Front Desk experience.
• 1 year of Medical Office experience.
• Preferred: Insurance verification experience.
• Preferred: 1 year of scheduling experience.
• Preferred: Customer service experience.

Responsibilities

• Greet and register patients and provide information about their visit.
• Schedule patient appointments in person and by phone.
• Communicate with attorneys, insurance companies, translation services, and internal teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Medical office experience

Customer service

Scheduling

Communication

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: Decatur, GA

Type of Employment: Fulltime

Schedule: Weekdays - Varies (40 hours weekly)

Compensation:Starting at 16/hr (pending experience)

When patients enter our outpatient physical therapy center in Decatur, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience

Preferred Qualifications:

• Insurance Verification Experience
• 1 Year of Scheduling Experience
• Customer Service Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement. Equal Opportunity Employer/including Disabled/Veterans.