Medical Front Office - Patient Service Specialist

Select Medical; Houtzdale (Clearfield County); On-site; USD 19,000 - 21,000; Full time

Job summary

Select Medical's outpatient physical therapy center in Houtzdale is seeking a Patient Service Specialist to manage front desk operations and patient flow.

You will greet and register patients, schedule appointments, collect co-pays, and coordinate with insurers. Full-time, Monday–Friday with some evenings; pay $14.00–$15.50 per hour, based on experience; benefits include PTO and health plans.

Qualifications

• High School Diploma or GED is required.
• Insurance verification experience is required.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Maintain regular communication with parties such as attorney offices, insurance companies, translation companies, market operational leaders, and the business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Communication

Scheduling

Education

High School Diploma or GED

Tools

Insurance verification

Job description

Overview

Position:Patient Service Specialist

Location: 808 Hannah Street Houtzdale PA 16651

Type of Employment:Full-Time

Schedule: Monday - Friday (hours vary/3 evenings a week)

Compensation:$14.00 - $15.50/hour (pending experience)

When patients enter our outpatient physical therapy center in Houtzdale, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• Insurance Verification Experience

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans