Medical Front Office - Patient Service Specialist

Talentify; Souderton (Montgomery County); On-site; USD 23,000 - 25,000; Full time

Job summary

Talentify is seeking a Patient Service Specialist at our Souderton, PA location. This per diem position involves greeting, registering patients, scheduling appointments, and handling payments and insurance verifications.

The role supports both patient care and center operations with flexible evening hours and a focus on delivering an exceptional front-desk experience.

Qualifications

• High School Diploma or GED required.
• 1 Year Medical Office Experience.
• 1 Year Front Desk experience preferred.
• Healthcare experience beneficial.

Responsibilities

• Greet and register patients and inform them about what to expect during their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Communicate with attorney offices, insurers, translation services, and internal teams.
• Collect co-pays, manage payer approvals, and perform insurance authorizations and verifications.

Skills

Customer service

Communication

Front desk

Education

High School Diploma or GED

Medical Office Experience

Front Desk Experience

Job description

Overview

Position: Patient Service Specialist

Location: 718 Route 113, STE B, Souderton, PA 18964

Type of Employment: Per Diem

Schedule: Hours vary / 2 evening till 7pm per week

Compensation: $17.00 - $18.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Souderton, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year of Medical Office Experience

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans